PUBLIC OFFER

1.1. LLC “ALPHAZET TECHNOLOGIES”, brand and service — iTV.uz, legal address: 100019, Republic of Uzbekistan, Tashkent, Shaykhontokhur District, Labzak residential area, near House No. 22, providing services under License No. AA 0008226 for the “Provision of Television Broadcast Distribution Network Services”, hereinafter referred to as the “Provider”, hereby provides individuals who accept this offer by performing the actions specified below with telecommunication services in data transmission networks (television services, hereinafter referred to as the “Services”) in accordance with the following terms and conditions.

This Public Offer and its appendices constitute an Agreement for the Provision of Services for individuals on a prepaid basis.

The terms of this Public Offer also constitute the Rules for the Provision of Services for individuals on a prepaid basis. Hereinafter, the terms Agreement (hereinafter referred to as the “Agreement” or “Subscriber Agreement”) and Offer (hereinafter referred to as the “Offer”) shall have the same meaning.

The scope and list of available Services may vary depending on the user's geographical location. The Provider does not guarantee the availability of all content outside the territory of the Republic of Uzbekistan. Outside the territory of the Republic of Uzbekistan, Subscribers have access only to Uzbek content and Uzbek free-to-air television channels. The cost and types of Services may also vary depending on the user's geographical location.

When entering into this Agreement, the Provider proceeds from the presumption that the Subscriber possesses the necessary skills to operate terminal equipment.

This Public Offer and its appendices have been developed in accordance with the Rules for the Provision of Telecommunication Services, registered by the Ministry of Justice of the Republic of Uzbekistan on 26 January 2026 under No. 3762, as well as other regulatory legal acts of the Republic of Uzbekistan.

If, as a result of providing the Services, the Provider obtains access to the Subscriber’s personal data, the Customer guarantees consent to the collection, transfer, and processing of their personal data in accordance with the applicable legislation of the Republic of Uzbekistan “On Personal Data” No. ZRU-547 dated 02 July 2019, including Chapter 4, Article 18 of the said Law, and other regulatory legal acts adopted for its implementation (hereinafter referred to as the “Personal Data Legislation”).

By accepting this Offer, the Subscriber confirms their consent to the collection, storage, processing, transfer, and use of their personal data in accordance with the Personal Data Legislation, including by placing the appropriate mark in the registration form or signing a separate consent to the processing of personal data.

1.2. The following terms are used in this Public Offer:

Subscriber — an individual who accepts this Offer by performing the actions specified by the Provider and uses communication services exclusively for personal purposes, without the right to use them for commercial purposes, with unique authentication credentials assigned for such purposes;

Subscriber Equipment, Terminal Equipment — a technical device used for transmitting and/or receiving signals over communication lines (computer, router, etc.) located in the Subscriber’s apartment. This also includes any technical device that enables viewing of Content on the Internet through the relevant Authorized Platform or Application for the Device, including, but not limited to: a computer (personal computer, including desktop computer, laptop, netbook, Internet tablet), cellular/mobile phone, smartphone, communicator (Personal Digital Assistant), game controller/console, set-top box, and other similar devices; television set-top box, television with Internet connectivity (Smart TV), media player.

Authorization — the process of analyzing the authentication credentials entered by the Subscriber on the Provider’s server, based on the results of which it is determined whether the Subscriber has the right to receive the Services or access the Personal Cabinet.

Automatic Payment (Auto-Renewal) — a functionality that allows the Subscriber’s bank card to be linked in the Personal Cabinet or the iTV mobile application, enabling funds to be automatically debited without additional authorization to pay for the Tariff/Subscription for the next Billing Period.

Rental — the ability to view Video Content on the iTV service for a limited period. Rental Period — after the user has paid and gained access to a Content Unit within the Rental service, the user has the right to start viewing the Content Unit within 30 (thirty) days and is entitled to view such Content Unit multiple times within 48 (forty-eight) hours.

Personal Account Balance at a given point in time — the difference between the amounts of funds credited to the Personal Account and the amounts debited from the Personal Account up to that point in time.

Crediting Funds to the Personal Account (Personal Account Top-Up) — the Provider’s crediting of the Subscriber’s payment received to its bank account or cash desk, with payment details that make it possible to unambiguously identify the agreement under which such payment was made.

Internet — a global voluntary, independent association of computer networks and information resources belonging to numerous individuals and organizations;

Cashback — a virtual promotional reward credited by the Provider to the Subscriber’s Personal Account as part of a Partner Promotion, in the manner, amount, and on the terms established by the applicable Promotion Rules. Cashback does not constitute the Subscriber’s funds deposited as an advance payment, is not subject to payment in cash, transfer to the Subscriber’s bank account/card, or transfer to third parties, and does not give the Subscriber any right to claim anything other than the use of Cashback exclusively for payment for the Provider’s Services.

Content — a package of audiovisual works and other results of intellectual activity, access to which the Provider grants to the Subscriber as part of the provision of Services, on the basis of license (sublicense) agreements with the Rights Holders. Content is intended for private viewing. Content is provided to the Subscriber through a subscription model or by purchasing/renting an individual Content Unit.

Content for Free Viewing — Content offered by the Provider to the Subscriber for viewing, access to which is provided to the Subscriber free of charge.

Personal Account — an account on which the Subscriber’s advance payments and the amounts withheld (debited) from such payments as payment for Services are recorded. The Personal Account is unique, is maintained in the Provider’s database, remains active throughout the entire period of provision of Services, and records information on the receipt and expenditure of funds. The Personal Account page is a functional feature of the Personal Cabinet and is located in the “Personal Cabinet” section of the Official Service Platform.

Personal Cabinet — a web page on the Provider’s Official Service Platform containing statistical information on the volume of Services received and the current status of the Personal Account. The information displayed in the Personal Cabinet is for reference purposes and may differ from the information contained in the Provider’s financial systems. In addition, the Subscriber may subscribe to or cancel specific Services on this page.

Official Service Platform — an information resource of the Provider’s telecommunications network located at the following web addresses: www.itv.uz, info.itv.uz

Provider’s Office — the Provider’s head office in Tashkent and the offices of its branches in the regions of the Republic of Uzbekistan.

TV Channel Package — a set of television programs (TV broadcasts) and/or other audiovisual and audio messages and materials grouped for billing purposes.

Partners — persons engaged by the Provider for the purpose of ensuring the quality provision or promotion of any Services on the basis of agreements concluded with the Provider, including for servicing the Provider’s operational processes (including banks, payment systems, and payment method operators).

Partner Promotion (Promotion) — a promotional marketing and advertising activity organized by the Provider independently and/or jointly with a Partner, within the framework of which a Subscriber who performs certain actions (in particular, replenishing the Personal Account and/or paying for Services/Tariff using a specific payment method or payment instrument) is credited with Cashback or another incentive.

Subscription Period — a specified period during which the Provider provides the Subscriber with the Services paid for by the Subscriber for such period, namely, grants the Subscriber access to view a package of paid Content provided by the Provider under a subscription. The Subscription Period begins upon payment for the subscription.

Personal Data — information recorded on an electronic, paper, and/or other tangible medium that relates to a specific Subscriber or makes it possible to identify the Subscriber. Information about Subscribers includes: the Subscriber’s full name, the Subscriber’s address or the address where the Subscriber Equipment is installed, pseudonym, subscriber numbers, and other data that make it possible to unambiguously identify the Subscriber and the Subscriber Equipment. The list of such information is approved by the Operator and published on the Operator’s website.

The Subscriber’s Personal Data shall be stored by the Operator throughout the entire term of this Agreement, as well as for the archival storage periods established by the legislation of the Republic of Uzbekistan. Personal Data may be transferred to third parties exclusively in the cases and in accordance with the procedure established by law. The Subscriber has the right to withdraw their consent to the processing of Personal Data by submitting a written application to the Operator. In the event of withdrawal of consent or termination of this Agreement, the Subscriber’s Personal Data shall be destroyed in accordance with the requirements of the Personal Data Legislation.

Paid Content — Content offered by the Provider to the Subscriber for viewing under the terms of a Subscription, Rental, or Purchase.

Subscription — an order placed by the Subscriber (or, when placed on the Provider’s platform, by a Registered Subscriber) for the Service granting the Subscriber access to view a package of Paid Content, excluding Content available for Purchase or Rental, as well as a TV Channel Package, for the Subscription Period. A Subscription shall be deemed completed (entered into) and accepted for fulfillment from the moment the Subscriber pays for the Services for the Subscription Period selected by the Subscriber. During the Subscription Period, the number of times the Subscriber may view the Content and the number of Content Units available for viewing from the package of Paid Content provided by the Provider under the Subscription shall be unlimited.

Purchase — the ability to view Video Content on the iTV service for the duration of the Provider’s rights to the respective Video Content.

Purchase Period — after making the payment and obtaining access to an individual film through the Purchase service, the user is entitled to watch the film repeatedly in streaming mode on an Authorized End-User Device an unlimited number of times during the applicable period, as well as for a period not exceeding six (6) months from the date of expiration of the license period for such film.

Platform — a combination of hardware and software resources and technological solutions of the Administrator that ensure the provision of the Service to Users.

Rights Holder — a legal entity or individual holding an exclusive or non-exclusive right to use the Content and having lawfully entered into a license (sublicense) agreement with the Provider granting the Provider the right to use the Content in the ways and to the extent necessary and sufficient for the provision of Services to the Subscriber.

Provider’s Representative — a legal entity or individual authorized, on the basis of a power of attorney or an appropriate agreement with the Provider, to: distribute telecommunication services and enter into Service Agreements on behalf of the Provider; provide the Provider’s Services to Subscribers (including accepting payments, etc.).

Application for a Device — a software application operated by the Provider or a third party that enables the Subscriber to connect to the Internet and view Content on a Device, as well as create an electronic copy of the Content for subsequent viewing. The copies of Content Units are stored on the Provider’s server, and technical access to the Content Units is provided through such server. Applications for Devices include, among others, third-party applications for Smart TVs and Android and iOS mobile devices.

Promotion Rules — a document defining the terms and conditions of a specific Partner Promotion (the name and validity period of the Promotion, the Partner involved and/or payment method, the amount and procedure for crediting Cashback, restrictions and conditions for its use), approved by the Provider and published on the Official Service Platform and/or in the Application for a Device. The Promotion Rules constitute an official appendix to this Offer for the duration of the respective Promotion and are binding upon Subscribers who participate in such Promotion.

Billing Period — a period beginning on the Individual Monthly Subscription Fee Charge Date established in accordance with the Agreement, the duration of which corresponds to the number of calendar days in the month in which such date falls.

Registration Form — a form by signing which the Subscriber joins this Agreement and provides consent to the processing of Personal Data, containing information about the Subscriber, information about the Subscriber Number, and other information as of the date of joining the Agreement (Appendix No. 1).

Debiting Funds from the Personal Account — a reduction by the Provider of the balance of the Personal Account by the amount equal to the cost of the Services provided to the Subscriber.

Tariff — the cost of a specific Service for a specified period of its use, determined by the specifics of the respective Service.

Tariff Plan — a set of predetermined terms and tariffs applicable to the provision of a Service by the Provider to the Subscriber.

TV Channels — audiovisual broadcasts made available to Users via the Internet through the interface of a streaming service. Such broadcasts are provided in real time (linear broadcasting) and may include both national and international television channels provided under a license from the Rights Holder or on the basis of contractual agreements.

Services or Service — a list of services or an individual service provided by the Provider on the basis of the officially approved and effective price list of tariffs and services.

2.1. The Provider shall provide the Subscriber with services in telecommunications networks, namely, the service of transmitting television signals over data transmission networks (using the IP protocol), which enables the Subscriber to watch the television channels included in the applicable Tariff on the Subscriber Equipment. The Provider shall also provide the Subscriber with access to free Content at no charge, while Paid Content shall be provided subject to the Subscriber purchasing a Tariff Plan, renting, or purchasing individual Content Units.

2.2. The Provider shall provide the Subscriber with telecommunications services, namely, ensure the delivery of an Internet television signal to the connection point of the subscriber line, providing access to the TV Channel Package and Content stipulated by the terms of this Agreement (hereinafter referred to as the “Services”). The Subscriber, in turn, undertakes to pay for the Services provided in accordance with the procedure and on the terms established by the Agreement.

2.3. The Provider shall have the right to engage third parties to provide Services to the Subscriber.

2.4. During the period of provision of Services under the terms of this Offer, if the Provider has transferred to the Subscriber the Subscriber Equipment necessary for the provision of Services for temporary gratuitous use in proper working condition, then, upon termination of this Agreement, the Subscriber shall return the equipment to the Provider in the condition in which it was received, taking into account normal wear and tear.

2.4.1. The Subscriber shall use the Provider’s Subscriber Equipment with due care and for its intended purpose, solely for the purposes of performing this Agreement, shall ensure its safekeeping, shall not transfer it to third parties, and shall not move it to another address without the Provider’s prior approval.

2.4.2. Upon termination of the Agreement, the Subscriber shall deliver the equipment in working condition and complete with all components to the Provider’s office within three days, regardless of the reasons for termination.

2.4.3. The transfer of the Subscriber Equipment from the Provider to the Subscriber and its return by the Subscriber to the Provider shall be documented by an Equipment Handover and Acceptance Certificate (hereinafter referred to as the “Certificate”), which shall specify the condition of the equipment at the time of its transfer/return. The Certificate shall constitute an integral part of this Agreement.

2.5. The Provider’s Services are provided for the Subscriber’s individual use. The Subscriber undertakes not to distribute recordings of television programs, record or distribute Content presented on the Platform, retransmit such Content, or use the Provider’s equipment for profit-making purposes.

2.6. If the Subscriber uses their own terminal equipment compatible with the Provider’s Services and providing full access to such Services, the provisions of Clause 2.4 of this Offer shall not apply.

2.7. The Provider shall be responsible for the quality of the Services provided solely within the scope of its Responsibility Boundary. The Provider shall not be responsible for the quality of functioning of the Subscriber Line installed inside the Subscriber’s premises, or for the operability and compatibility of the Subscriber’s personal equipment (smartphones, TVs, routers) purchased by the Subscriber from third parties.

3.1. The Agreement for the provision of Services between the Subscriber and the Provider shall be concluded under the terms of this Public Offer.

Acceptance (consent to enter into the Agreement) shall be deemed to be:

— for individuals who register remotely online — completion of the registration procedure on the Provider’s Platform (in the application, on the Platform, or via Smart TV);

— for individuals connecting through the Provider’s Offices or Authorized Offices — signing a written Consent to the terms of this Offer.

The Agreement shall be deemed concluded from the moment the Provider receives the acceptance and registers the Subscriber in the information and billing system.

3.2. The fact of the Subscriber’s signing shall constitute the Subscriber’s full and unconditional acceptance of the terms of this Public Offer and all of its Appendices, which constitute an integral part of the Public Offer (Article 370 of the Civil Code of the Republic of Uzbekistan).

3.3. The actual date on which the Subscriber begins using the Service shall be determined by the Provider based on data from the connection monitoring software or the charging (billing) equipment installed in the Provider’s network. The provision of Services to the Subscriber shall be confirmed by the data of the Provider’s charging (billing) equipment.

3.4. The Subscriber shall bear full responsibility for the premises or devices used at the time of connection to the service for transmitting an Internet television signal over data transmission networks (using the IP protocol) and throughout the term of the Agreement.

3.5. The moment of the Subscriber’s connection to the Service (the commencement of Service provision) shall be the moment of the Subscriber’s first successful Authorization. In the event of unsuccessful Authorization, the Subscriber shall notify the Provider thereof in writing.

3.6. The period for connecting the Subscriber to the Service shall not exceed 10 (ten) business days from the date of conclusion of the Agreement.

3.7. Identification of the Subscriber and access to the Services and the Personal Cabinet shall be carried out using the Subscriber’s personal Authentication Data.

3.8. The Provider shall have the right to refuse to conclude an Agreement for the provision of communication services:

1) if there is no technical possibility of providing access to the Provider’s network;

2) if there is no technical possibility of providing the Network Services requested by the Subscriber;

3) if the Provider has information indicating that the Subscriber Equipment has been reported lost by another Subscriber or is not certified in accordance with the legislation of the Republic of Uzbekistan;

4) if the Provider has information regarding outstanding debts of the potential Subscriber for Services previously provided by the Provider;

5) if the Subscriber does not have a valid passport or other identity document of a citizen, as provided for by the legislation of the Republic of Uzbekistan.

3.9. The works performed to ensure the Subscriber’s connection to the Service shall be deemed properly completed by the Provider and accepted by the Subscriber if the Subscriber does not notify the Provider in writing of their refusal of the Service within five business days from the date of connection to the Service.

3.10. To obtain access to Content, the Subscriber must register on the Provider’s Platform or in the Application for a Device.

3.11. The Provider shall provide the Subscriber with access to Paid Content (under the terms of a Subscription, Rental, or Purchase) only after the Subscriber has made full advance payment for the Service ordered.

3.12. Information about Subscribers that becomes known to the Provider’s employees in the course of performing their official duties shall constitute confidential information and shall be protected in accordance with the legislation of the Republic of Uzbekistan. Information about Subscribers includes:

- the surname, first name, and patronymic of the individual Subscriber;

- the Subscriber’s address or the address where the Subscriber Equipment is installed, pseudonym, subscriber numbers, and other data that make it possible to unambiguously identify the Subscriber and the Subscriber Equipment.

3.12.1. The complete list of such information subject to processing shall be approved by the Provider and made available to the Subscriber for review on the Official Service Platform (www.itv.uz, info.itv.uz), and may also be provided to the Subscriber upon written request.

3.13. Registration of the Subscriber to obtain access to the Provider’s Services shall be possible using a valid subscriber number of the Republic of Uzbekistan or an email address. The Subscriber shall select the registration method when completing the registration procedure on the Provider’s Platform.

4.1. The Subscriber shall:

4.1.1. Comply with the terms of this Agreement;

4.1.2. In the event of connection to the Services through an iTV set-top box (iTV Box), for the purpose of verifying the Subscriber’s details (full name, permanent or temporary place of residence, passport (ID card) series and number, and PINFL), the Subscriber shall personally present their valid passport to the Provider’s employee.

In the event of any changes to the above information, the Subscriber shall personally notify the Provider and provide updated information within 30 (thirty) calendar days from the date such changes take effect.

4.1.3. Review the list of current Services, the procedure for using the Services, Tariff Plans, tariffs for the Services, and other relevant information before beginning to use the Services.

4.1.4. Maintain a positive balance in the Personal Account by making the necessary advance payments in a timely manner;

4.1.5. Use the Subscriber Equipment in accordance with the manufacturer’s applicable operating instructions and prevent any third parties’ television receivers from being connected to the supplied signal;

4.1.6. Comply with the equipment operating rules, keep it in proper condition, perform routine maintenance and minor repairs at their own expense, and compensate the Provider for any damage caused to the equipment through the Subscriber’s fault. Major repairs of equipment provided to the Subscriber for temporary gratuitous use shall be carried out at the Provider’s expense, except where the need for such repairs has been caused by the Subscriber’s culpable acts or omissions;

4.1.7. Promptly notify the Provider of any malfunctions that occur;

4.1.8. Allow the Provider’s representatives access to the equipment and all locations where it is installed, provided that such representatives present valid identification documents bearing their name, photograph, and seal, for the purpose of carrying out repair work upon the Subscriber’s request and verifying the Subscriber’s compliance with the terms of this Agreement;

4.1.9. The Subscriber assumes full responsibility for the use of the Services. Any commercial use of the Services under the Agreement is prohibited. The Parties expressly agree that the Services provided under this Agreement are intended for private use;

4.1.10. Periodically check the Official Service Platform for any changes to the information regarding the Services provided;

4.1.11. Not use the Services for unlawful purposes or perform any actions that cause harm to the Provider and/or third parties affiliated with it, including distributing or facilitating the distribution of software from the Subscriber’s Device, falsifying IP addresses, performing actions that interfere with the normal functioning of the Provider’s network, equipment, software, and/or that of third parties affiliated with the Provider, or engaging in unauthorized and/or unlawful activities in the field of information technology, in particular, unauthorized actions and unlawful use of resources and services within the Provider’s network.

4.1.12. Not use the Subscriber Device for unlawful purposes that violate the requirements of the applicable legislation of the Republic of Uzbekistan or the rights and interests of the Provider, including purposes resulting in reputational, financial, or other damage. The Subscriber acknowledges that the Services provided by the Provider constitute a licensed type of activity and that, in the event of violation of the procedure for their provision resulting in impairment of the functioning of the Subscriber Device or causing damage to the Provider, the Subscriber shall bear the liability established by law and shall fully compensate the Provider for the damage caused.

4.1.13. Take appropriate organizational and technical measures aimed at ensuring the protection of information resources and preventing the dissemination of information containing calls for the forcible alteration of the constitutional order, propaganda of war, violence, and pornography, incitement of religious or national hatred, infringement of human honor and dignity, and other information prohibited from dissemination under the applicable legislation of the Republic of Uzbekistan.

4.1.14. The Subscriber may also have other obligations in accordance with the legislation of the Republic of Uzbekistan.

4.2. The Subscriber shall have the right to:

4.2.1. Receive advisory and technical support from the Provider on matters related to the use of the Services provided;

4.2.2. Submit claims in accordance with the procedure established by this Offer.

4.2.3. Change the Tariff/Tariff Plan and types of Services provided in accordance with the procedure established by the Provider, taking into account its technical capabilities.

4.2.4. Receive, through the Personal Cabinet (for those types of Services for which access to the Personal Cabinet is available) and/or from the Provider, detailed information on the volume of Services consumed, as well as the history of payments and debits and the balance of funds in the Personal Account;

4.2.5. The Subscriber may have other rights provided for by the legislation of the Republic of Uzbekistan.

4.3. The Provider shall:

4.3.1. Provide the Subscriber with the Services in accordance with the terms and conditions set forth in this Agreement, taking into account the requirements of the applicable regulatory legal acts of the Republic of Uzbekistan.

4.3.2. Promptly credit the Subscriber’s advance payments to the Subscriber’s Personal Account.

4.3.3. Provide the Subscriber with access to telephone consultations with the technical support service via the short number (CALL CENTER) +998 71 202 42 02 on a 24-hour basis. Requests for the elimination of technical malfunctions shall be accepted around the clock and processed within 72 hours during the working hours of the ITSS, which are established by the Provider and published on the Official Service Platform.

4.3.4. Provide the Subscriber with access to the Personal Cabinet throughout the term of the Agreement.

4.3.5. Take generally accepted technical and organizational measures to ensure the confidentiality of information concerning the Subscriber’s use of the Service and other terms and conditions of the Agreement concluded by the Subscriber.

4.3.6. Provide Services to the Subscriber within the Provider’s service area.

4.3.7. Take measures to remedy deficiencies in the Services provided that are identified in the course of providing such Services to the Subscriber.

4.3.8. Take the necessary organizational measures to protect the Subscriber’s Personal Data and comply with other confidentiality requirements regarding information about the Subscriber established by law.

4.3.9. Notify the Subscriber of changes to the Price List of Tariffs and Services, as well as changes to the terms of this Offer, by publishing official information on the Official Service Platform (www.itv.uz) and/or in the Application at least 10 (ten) calendar days before such changes take effect.

4.3.10. Publish official notices related to Subscriber services, changes to the terms and conditions for the provision of Services and their cost, as well as other necessary information, on its official website and Platform.

4.3.11. Notify the Subscriber of scheduled maintenance and technical works, specifying the date and time of commencement and their expected duration, at least 24 (twenty-four) hours before the commencement of such works, on the Provider’s Platform.

4.3.12. Accept the Subscriber’s requests for the elimination of malfunctions by telephone and at the Provider’s office and process such requests within 72 hours from the time the request is received, unless prevented by circumstances of force majeure.

4.4. The Provider shall have the right to:

4.4.1. Unilaterally amend the terms of the Offer, introduce new Tariff Plans, and adjust the cost of the Services by notifying the Subscriber through a publication on the Official Service Platform at least 10 (ten) calendar days before the date on which such changes take effect. Continued use of the Services after the expiry of the specified period shall be deemed the Subscriber’s full and unconditional acceptance of the new terms.

- The publication of a notice on the official website and the Service Platform shall unconditionally constitute proper fulfillment by the Provider of its obligation to notify the Subscriber.

- The Subscriber shall be responsible for regularly checking the official website and Service Platform for any changes. Continued use of the Services 15 (fifteen) calendar days after notification of changes to the current provisions of the Offer and its Appendices shall be deemed unconditional acceptance thereof.

4.4.2. Provide information about the Subscriber to relevant enterprises (law enforcement authorities), institutions, or organizations in the following cases:

- when arranging the Subscriber’s connection to the Services and/or subsequent technical maintenance of the Subscriber through contractors;

- when registering domain names for the Subscriber;

- when processing Personal Data in accordance with Clause 1.1, paragraph 6 of this Offer;

- when processing information related to payments;

- in accordance with the Law of the Republic of Uzbekistan “On Personal Data”.

4.4.3. Refuse to provide access to Paid Services until the Subscriber has made full advance payment for the relevant Subscription Period (monthly, annual, or another period provided for by the Tariff).

4.4.4. Unilaterally refuse to provide the Service to the Subscriber if the documents submitted contain inaccurate information (for example, full name, passport details, contact information, etc.).

4.4.5. Refuse to provide the Service to the Subscriber in the event of technical limitations or circumstances preventing the provision of the Service (including failures, blockages, force majeure circumstances, and legal restrictions), with due notification to the Subscriber.

4.4.6. Temporarily restrict or suspend the Subscriber’s access to the Service in the following cases:

performance of preventive maintenance or technical works;

other actions necessary to ensure the functioning of the Platform.

In such cases, the Subscriber shall not be released from their obligation to pay for the Service in accordance with the terms of the Agreement.

4.4.7. Terminate the provision of the Service to the Subscriber and unilaterally terminate the Agreement in the following cases:

violation of the terms of this Public Offer and/or its Appendices;

actions that interfere with the operation of the Service (including fraud, hacking attempts, unauthorized use of an account, and mass distribution of access);

use of the Service for unlawful purposes;

violation of the legislation of the Republic of Uzbekistan.

4.4.8. In the event of termination of the Agreement on the grounds specified in Clause 4.4.7 of this Offer, the Provider shall have the right to deduct from the funds remaining in the Subscriber’s Personal Account the amount of actual losses incurred and/or a penalty, the amount of which shall be determined in accordance with the applicable legislation of the Republic of Uzbekistan and/or this Agreement. The funds remaining after such deduction shall be returned to the Subscriber within 10 (ten) business days from the date of termination of the Agreement, except in cases expressly provided for by law.

4.4.8.1. In the event of a violation by the Subscriber of the terms specified in Clause 4.4.7 of this Offer that results in unilateral termination of the Agreement by the Provider, the Subscriber shall pay the Provider a penalty of UZS 50,000 (fifty thousand Uzbek soums) for each such violation.

4.4.8.2. Payment of the penalty shall not release the Subscriber from the obligation to compensate the Provider for losses caused by such violations to the extent not covered by the penalty, in accordance with the legislation of the Republic of Uzbekistan.

4.4.9. Refuse to post or transmit any information the distribution of which contradicts the applicable legislation of the Republic of Uzbekistan, including content that infringes copyright or related rights, as well as content prohibited from distribution.

4.4.10. Restrict the provision of the Service, including access to TV channels and Video Content, or terminate the Agreement if the Subscriber is found to have outstanding payment obligations for the Services.

4.4.11. Refuse to provide the Service if there is a technical or organizational impossibility of connecting to the Platform, including the impossibility of installing/configuring the equipment (where required).

4.4.12. Demand that the Subscriber compensate the Provider for damage caused as a result of violation of the terms of the Agreement, including damage resulting from unlawful use of the Services, interference with the access system, hacking of an account, distribution of access to third parties, etc.

4.4.13. Carry out scheduled technical maintenance, upgrade equipment and software solutions, and update the digital Platform, including with respect to the broadcasting of linear TV channels and the provision of VOD Content. During such works, access to the Service may be temporarily restricted.

4.4.14. Exercise other rights provided for by the legislation of the Republic of Uzbekistan and the terms of this Offer.

4.4.15. The Provider shall have the right, independently and/or jointly with Partners, to organize, conduct, modify, and terminate Partner Promotions ahead of schedule, including Promotions involving the crediting of Cashback when replenishing the Personal Account and/or paying for Services using a specific payment method, a bank card issued by a particular partner bank, or another payment instrument. The terms of each specific Partner Promotion shall be determined by the relevant Promotion Rules published by the Provider on the Official Service Platform. The procedure for conducting Partner Promotions is set forth in Clause 6.13 of this Offer.

4.4.16. The Provider shall have the right to immediately suspend or completely terminate the provision of Services and to unilaterally terminate the Agreement without prior notice upon identifying any of the following:

actions by the Subscriber aimed at unauthorized access, hacking, retransmission, commercial resale, or public display of Content;

use of the Subscriber Equipment or line to set up GSM gateways or IP telephony, falsify IP addresses, distribute spam or viruses, or commit other unlawful acts in the field of information technology (fraud);

use of the Services for purposes threatening state security or public order, as well as distribution of information prohibited by the legislation of the Republic of Uzbekistan.

4.4.17. In the event of termination of the Agreement on the grounds specified in Clause 4.4.16 of this Offer, the Provider shall have the right to withhold from the Subscriber’s Personal Account a penalty in the amount of the remaining balance and demand full compensation for the losses and reputational damage caused to the Provider.

5.1. The Provider shall provide the Subscriber with the opportunity to receive telephone consultations through the ITSS telephone numbers specified in the Agreement or on the Official Website/Platform (in the event of any changes thereto).

5.2. The Provider shall process requests submitted by the Subscriber for the elimination of technical malfunctions within 72 hours from the time the request is received (during ITSS working hours), unless prevented by circumstances of force majeure.

The User shall independently ensure that their device and software comply with the technical requirements necessary for the proper functioning of the Application and access to the Services.

The Provider may provide technical recommendations; however, it does not guarantee the operation of the Application on all types of devices and configurations.

5.2.1. Restoration of access to the Services in the event of technical malfunctions in the Provider’s backbone networks shall be carried out within a period not exceeding 10 (ten) working hours from the time the request is registered with the ITSS, except in cases involving circumstances of force majeure, in accordance with the requirements of O‘zDSt 3205:2020.

5.2.2. Work to eliminate malfunctions caused by the Subscriber (damage to the cable inside the premises, incorrect router/TV receiver settings, virus infection of devices), as well as visits by a specialist to service the Subscriber Line inside the apartment, shall be performed for an additional fee in accordance with the Provider’s approved Price List for Additional Services.

5.3. The Provider shall provide information and consult the Subscriber regarding the use of the Service; however, the Provider shall not be responsible for the Subscriber’s actions if they are inconsistent with the information and consultations provided by the Provider.

5.4. When entering into this Agreement, the Provider relies on the Subscriber’s representation that they possess the necessary knowledge and skills to operate the Subscriber Equipment. The scope of telephone consultations shall be limited to specific issues related to the provision of the Services. The ITSS does not provide consultations on configuring third-party equipment or software.

5.5. In the event that the Subscriber loses their Authentication Data, the Provider shall resend the lost data to the Subscriber upon the Subscriber’s request, provided that the request specifies the Subscriber’s personal data and the method of transmission (fax, telephone, email, etc.) through which the lost data should be communicated to the Subscriber.

5.6. The Provider shall not be responsible:

5.6.1. For ensuring the security of the Subscriber’s equipment and software used to receive the Services;

5.6.2. For losses incurred by the Subscriber as a result of using the Services for reasons not attributable to the Provider.

6.1. The Subscriber shall ensure the availability of a stable Internet connection and, where necessary, shall purchase the appropriate equipment and Subscriber Line (cable and components used to connect the connection point to the Subscriber Equipment) at their own expense. The Subscriber shall use only technical equipment owned by them and not encumbered by third-party rights.

6.2. Connection to the Service may be carried out in one of the following ways:

through specialized equipment (including TV set-top boxes);

by the Subscriber independently registering on the Provider’s Official Service Platform or mobile application.

6.3. The Provider shall provide the option of free connection to the Service, provided that payment is made for the equipment (where required) used to access the Service.

6.4. Configuration of the Subscriber Equipment, as well as elimination of technical malfunctions caused by the Subscriber’s actions, shall be performed by the Provider for an additional fee.

6.5. The Subscription Fee in the amount of 100% of the prepayment for the Billing Period shall be paid by the Subscriber after registration in the system or connection to Paid Services (by Subscription, Purchase, or Rental of Content).

6.6. When registering on the Service or connecting to the Service through specialized equipment, the Subscriber shall select one of the Tariffs published on the Provider’s Official Platform.

6.7. Current Tariffs, Subscription Periods, and the terms and conditions applicable thereto shall be published on the Provider’s Official Platform. The Provider shall have the right to change the Tariffs unilaterally by notifying Subscribers thereof at least 15 (fifteen) calendar days in advance.

6.8. A Subscription Fee shall be charged for the Services provided — a fixed cost of the Services determined by the selected Tariff Plan. The Subscription Fee shall be debited on the first day of the Billing Period and shall not be recalculated in the event of early termination of the provision of Services, except in cases expressly provided for by the legislation of the Republic of Uzbekistan.

6.8.1. Upgrade to a more expensive Tariff (purchase of a more expensive Tariff):

When changing to a more expensive Tariff, one of the following procedures shall apply:

the new Tariff shall take effect from the beginning of the next Billing Period;

the new Tariff shall take effect immediately, in which case the previously paid Tariff shall cease to apply and the new Tariff shall be activated at its full cost without recalculation.

6.8.2. Downgrade to a cheaper Tariff (purchase of a cheaper Tariff):

When changing to a cheaper Tariff, the new Tariff shall take effect exclusively from the beginning of the next Billing Period. Until the end of the current Billing Period, the Subscriber shall continue using the previously activated Tariff.

6.9. In the event of an interruption in the provision of Services through no fault of the Subscriber, the Provider may, at its discretion, extend the validity period of the Service by a period corresponding to the duration of the interruption.

6.10. The Individual Subscription Fee Charge Date shall be established on the date of the Subscriber’s connection or registration. In the event of an interruption in the provision of Services due to late payment, the charge date shall be shifted to the date of reconnection to the Service.

6.11. The Services shall be deemed to have been properly provided and accepted by the Subscriber on the last day of the Billing Period if the Subscriber has not submitted a substantiated written claim. Installation works shall be deemed accepted by the Subscriber upon expiry of 3 (three) calendar days from the date of connection, provided that no written objections have been submitted.

6.12. Payment for the Services shall be made in national or foreign currency, depending on the Subscriber’s location. Available payment methods include bank cards, payment systems, payment terminals, ATMs, bank branches, and other methods specified on the Platform.

When making a payment through third-party services, the Subscriber shall retain the payment confirmation and provide it when necessary. The Provider shall not be responsible for the timely crediting of payments if the payment was made using incorrect or incomplete payment details.

As part of certain payment methods and/or partner bank products, the Provider shall have the right to conduct Partner Promotions with Cashback credited to the Subscriber under the terms provided for in Clause 6.13 of this Offer and the relevant Promotion Rules.

6.13. Bonus and Cashback Programs

6.13.1. General Provisions. The Provider shall have the right to conduct Partner Promotions under which the Subscriber is credited with Cashback for replenishing the Personal Account and/or paying for a Service or Tariff using a specific payment method, a bank card issued by a particular partner bank, or another payment instrument specified in the relevant Promotion Rules.

6.13.2. Source of Terms and Conditions. The specific terms and conditions of each Partner Promotion (the name of the Partner, the applicable payment method/bank, the amount and maximum amount of Cashback, the minimum transaction amount, the Promotion period, the procedure and timing for crediting Cashback, restrictions on the number of Cashback credits per Subscriber, and other terms and conditions) shall be determined by separate Promotion Rules published by the Provider on the Official Service Platform and/or in the Application for a Device no later than the start date of the relevant Promotion. Participation in the Promotion shall constitute the Subscriber’s full and unconditional acceptance of the relevant Promotion Rules.

6.13.3. Nature of Cashback. Cashback shall be credited exclusively to the Subscriber’s Personal Account and may be used only to pay for the Provider’s Services. Cashback does not constitute funds, shall not be paid out in cash, transferred to the Subscriber’s bank card or account, transferred to third parties, or exchanged for other assets. Cashback does not constitute interest income, remuneration for the use of funds, or income from a deposit and is accrued exclusively as part of a marketing incentive program. Upon termination of the Agreement, any Cashback remaining in the Personal Account shall be cancelled and shall not be subject to payment or refund to the Subscriber in monetary form.

6.13.4. Cashback Accrual Conditions. Cashback shall be credited provided that all conditions specified in the Promotion Rules are simultaneously met, including, where applicable: replenishment of the Personal Account and/or payment for the Service using the specified payment method; the minimum transaction amount; the Promotion period; and the Subscriber’s status. The Provider shall have the right to establish in the Promotion Rules a limit on the amount of Cashback per Subscriber per transaction, per day, per month, or for the entire duration of the Promotion.

6.13.5. Crediting Period. Cashback shall be credited to the Subscriber’s Personal Account within the period specified in the Promotion Rules, which may not exceed 30 (thirty) calendar days from the date of the transaction meeting the Promotion conditions, unless otherwise expressly provided for in the Promotion Rules.

6.13.6. Refunds, Cancellations, and Reversal of Transactions. In the event of cancellation, refund, dispute (chargeback), or invalidation of a transaction for replenishing the Personal Account or paying for a Service for which Cashback was credited, the Provider shall have the right to cancel the corresponding Cashback by debiting its amount from the Subscriber’s Personal Account. If the Cashback has already been used by the Subscriber to pay for Services, the Provider shall have the right to record the corresponding amount as the Subscriber’s outstanding debt in the Personal Account, which shall be subject to repayment in accordance with the general procedure.

6.13.7. Prevention of Abuse (Anti-Fraud). The Provider shall have the right to refuse to credit or to cancel credited Cashback, as well as suspend the Subscriber’s participation in the Promotion, if signs of abuse are identified, including artificially creating conditions for repeatedly receiving Cashback (through multiple transactions, accounts, or devices); using the Promotion for commercial purposes; fraud or other bad-faith actions.

6.13.8. Partner Participation. If the Promotion is conducted jointly with a Partner (bank, payment system, or payment method operator), the Provider shall not be responsible for technical failures, delays, or errors in the identification of a card or payment on the Partner’s side that result in Cashback not being credited. Such matters shall be resolved in cooperation with the Partner or addressed directly by the Subscriber to the Partner.

6.13.9. Modification and Early Termination of the Promotion. The Provider shall have the right to unilaterally modify the terms of an ongoing Promotion or terminate it early by publishing a notice on the Official Service Platform at least 3 (three) calendar days before the changes take effect. If the termination of the Promotion is caused by termination of the agreement with the Partner or a decision of government authorities, the Provider shall notify Subscribers within the shortest reasonable period. Cashback credited prior to the modification/termination of the Promotion shall remain in the Subscriber’s Personal Account.

7.1. General Terms and Conditions and Terms of Use for Content for Free Viewing:

7.1.1. The Subscriber shall not violate, disable, interfere with, or otherwise damage any security measures of the website, Application for a Device, or any measures designed to prevent or restrict the use or copying of any Content (where copying is not included in the Services provided) or to impose restrictions on the use of Content.

7.1.2. The Subscriber shall not use the Content for commercial purposes, including providing paid access to the Content or using the Content for the purpose of generating revenue from advertising or subscription fees.

7.1.3. The Subscriber may use the Content exclusively for private viewing and shall not use the Content, in whole or in part, in any other manner.

7.1.4. Any use of the Content other than private viewing shall constitute a violation of this Agreement and legally protected intellectual property rights, shall be subject to legal prosecution, and may result in liability under Article 149 of the Criminal Code of the Republic of Uzbekistan and/or other penalties and measures under the legislation applicable in the relevant territory.

7.1.5. Content for Free Viewing shall be available to the Subscriber through the Provider’s Platform, on the Authorized Website, or in the Application for a Device.

7.2. Terms and Conditions for the Use and Payment of Paid Content:

7.2.1. Access to view Paid Content by Subscription shall be provided to the Subscriber who has subscribed for the Subscription Period paid for by the Subscriber. The Subscription Period shall commence from the moment the Subscriber’s payment for the selected Subscription Period has been successfully completed in full and access to view Paid Content by Subscription has been provided to the Subscriber. One calendar day shall consist of 24 hours.

7.2.2. Access to view a Unit of Content under Rental for 30 (thirty) calendar days, with the right to view such Unit of Content repeatedly for 48 (forty-eight) hours, shall be provided to the Subscriber who has purchased the Rental.

7.2.3. Access to repeatedly view a Unit of Content an unlimited number of times during the applicable period, as well as for a period not exceeding 6 (six) months from the date of expiration of the license period, under Purchase shall be provided to the Subscriber who has purchased the relevant Unit of Content.

7.2.4. Payment for the Service providing the Subscriber with access to Paid Content (by Subscription, Rental, or Purchase) shall be made in Uzbek soums and exclusively through the payment systems available on the Provider’s Platform. The list of available payment systems shall be determined by the Provider at its sole discretion and may be changed by the Provider at any time without notifying the Subscriber.

7.2.5. Payment for the Service shall be deemed completed upon receipt of the relevant confirmation on the payment system page and/or the corresponding payment processing page in the Provider’s Application.

7.2.6. When payment is made by bank card, a refund upon the Subscriber’s request shall be made only to the card from which the original payment was made and only upon agreement with the Provider before the end of the current calendar month.

7.2.7. Access to Paid Content may be provided simultaneously on a number of Devices corresponding to the terms of the Tariff selected by the Subscriber.

7.2.8. The list of Paid Content available by Subscription, Rental, or Purchase, as well as Content for Free Viewing, may be changed by the Provider at any time without notifying the Subscriber.

7.3. User Agreement for the Use of the START Service

The User Agreement for the use of the START Service (the START Service is provided by Limited Liability Company “Start.Ru”, Primary State Registration Number (OGRN) 1177746679175, Taxpayer Identification Number (INN) 7728374780) on the Provider’s Platform within the iTV.uz service: the terms of the User Agreement for the use of the START Service on the Provider’s Platform are available at the following Internet address: https://start.ru/legal/terms_of_use The territory of use of the START Service on the Provider’s Platform shall be the Republic of Uzbekistan. The User shall use the START Service only in ways that do not contradict the terms of this Agreement.

8.1. The Provider shall be liable for the performance of its obligations under the Agreement in accordance with the applicable legislation of the Republic of Uzbekistan.

8.2. The Provider shall bear the liability established by the applicable legislation for violations of the procedure for handling the Subscriber’s personal data.

8.3. The Provider shall not be liable:

- for the actions of broadcasters, the content of retransmitted television channels, or changes in the broadcasting schedule or mode;

- for malfunctions not attributable to the Provider, including interruption of signal transmission due to a power outage on backbone lines;

- for any damage to data transmission networks not related to the Provider’s equipment or software;

- for any damage of any kind incurred by the Subscriber due to violation of the operating rules for the Subscriber’s own equipment, as well as damage resulting from actions of third parties, including, in particular, unauthorized email activity, virus attacks, etc.;

- for malfunctions in the operation of terminal equipment;

- where the duration of non-provision of Services to the Subscriber for technical reasons or due to force majeure circumstances is less than 60 (sixty) minutes;

- for complete or partial interruptions in the provision of Services related to equipment replacement necessitated by the need to maintain the operability of and develop the television signal transmission over data transmission networks (using the IP protocol);

- for lost profits, or direct or indirect damage incurred by the Subscriber as a result of using or being unable to use the Service.

- for the quality of public urban and other telecommunications networks, as well as for any deterioration in quality and/or interruptions in the provision of Services occurring directly or indirectly due to reasons beyond the Provider’s area of responsibility;

- for lost profits or indirect losses arising from Services provided inadequately or with delay for reasons beyond the Provider’s control;

- for the inability to use the Application or access the Service caused by technical limitations or malfunctions on the User’s side, including, but not limited to:

the characteristics or condition of the User’s Device;

an outdated or incompatible operating system version;

actions of third-party applications or software;

an unstable Internet connection or network or router settings;

- for Cashback not being credited, delayed crediting, or changes in the amount of Cashback under a Partner Promotion caused by reasons beyond the Provider’s control, including acts or omissions of banks, payment systems, and other Partners, technical failures on their side, as well as cancellation or modification of the terms of cooperation with a Partner resulting in the early termination of the Promotion.

8.4. In the event of termination of access to the Services, the Provider shall not be liable for notifying or failing to notify any third parties of the Subscriber’s loss of access to the Services, nor for any consequences that may arise as a result of such notification or failure to provide such notification.

8.5. The Provider undertakes not to disclose information about the Subscriber to third parties, except where the disclosure of such information is required by the legislation of the Republic of Uzbekistan and is necessary, in accordance with the law, for the collection, processing, storage, and provision of information regarding the fulfillment by debtors of their assumed obligations.

9.1. The Subscriber shall be liable:

- for the performance of their obligations in accordance with the applicable legislation;

- for all unlawful actions undertaken through the use of the Services, as well as for the consequences thereof;

- for maintaining the confidentiality and protecting their Authentication Data from third parties, as well as for any consequences that may arise from the disclosure and/or unauthorized use of the Authentication Data.

9.2. The Subscriber assumes full responsibility and all risks associated with the use of materials, goods, and services obtained through the use of the Service.

9.3. The Subscriber shall be solely responsible for the content, accuracy, and legality of information transmitted by the Subscriber through the use of the Services.

9.4. The Subscriber shall bear full civil, administrative, and criminal liability for providing and using the premises during installation works at the address specified by the Subscriber when entering into the Agreement.

9.5. The Subscriber shall bear full civil and financial liability to the owner for installation works carried out on the premises from the moment the Agreement with the Provider is concluded until its termination, in accordance with the procedure established by law.

10.1. By posting Information on the Platform, the User guarantees that they possess all necessary rights to post such Information on the Platform. If the User does not have the proper rights to post any Information on the Platform, the User undertakes not to post such Information.

10.2. When using the Platform, the User undertakes not to post on the Platform or use the Platform for the purpose of obtaining, sending, or distributing, through or by means of the Platform, the following Information:

- defamatory, insulting, or discrediting/degrading the honor and/or dignity of third parties, or containing threats;

- violating the rights and legally protected interests of third parties;

- violating citizens’ rights to privacy or public order;

- promoting discrimination against people based on race, ethnicity, sex, religion, social status, or other characteristics;

- facilitating and/or calling for changes to the constitutional order, incitement of war, religious, racial, or interethnic hatred, containing attempts to incite hostility or calls for violence, or infringing upon the rights of minorities;

- containing pornographic materials or other materials offensive to public morals;

- containing extremist materials;

- insulting the religious feelings of citizens;

- damaging the business reputation of the Provider or third parties;

- Information of a “commissioned” nature, i.e. Information created in someone’s interests that are inconsistent with the purposes for which the Platform was created;

- any other Information that does not comply with the legislation of the Republic of Uzbekistan and/or this Agreement;

- computer viruses or other computer code, files, or programs designed to disrupt, modify, block, destroy, or restrict the functionality of any computer or telecommunications equipment or software, or to obtain unauthorized access, as well as serial numbers for commercial software products and programs for generating such serial numbers, logins, passwords, and other means of obtaining unauthorized access to the Platform or paid resources on the Internet;

- actions that disrupt the normal operation of the Platform;

- any computer programs, robots (“spiders”), or other automated algorithms and methods intended to “extract” (collect), unlawfully transfer, copy, block, modify, or destroy Information or the Database, or intended to bypass restrictions established by the Platform Administration in the Platform settings;

- Information protected by intellectual property legislation (including, but not limited to, Information relating to patents, trademarks, copyrights and/or related rights), or other legally protected Information, without the relevant rights and permissions from the rights holder of such Information. In the event of a dispute, the burden of proving that the Information posted by the User does not infringe the rights of any person shall lie with the User;

- advertising on the Platform without obtaining the Provider’s prior consent;

- collecting, storing, distributing, or otherwise processing the Personal Information of other Users;

- links to other Internet resources whose content contradicts the requirements of the legislation of the Republic of Uzbekistan and/or this Agreement;

- “chain letters,” Internet money-making schemes, “pyramid” schemes, multi-level marketing schemes, e-mail businesses, or other spam on or through the Platform;

- false Personal Information about themselves when registering on the Platform, registration or actions on the Platform on behalf of another existing or formerly existing person, Personal Information of third parties, or any forms or methods of unlawful representation of third parties;

- actions through the Platform aimed at extorting or obtaining money from other Users and/or third parties, regardless of the pretext;

- promotion of the use of or inducement to use narcotic or psychotropic substances, or involvement in prostitution through the Platform;

- assisting in or committing any other unlawful or illegal actions using the Platform that contradict the requirements of the legislation of the Republic of Uzbekistan and/or this Agreement.

10.2.1. The Platform Administration may, at its sole discretion, refuse to post, remove, and/or edit Information posted on the Platform by the User if such Information is unrelated to the subject of discussion and/or is of a negative nature.

10.3. The Provider shall provide the User with the opportunity to post Information on the Platform and use the Platform’s services. The Provider shall not be liable for the accuracy or legality of Information posted on the Platform by Users.

10.3.1. The Provider reserves the right, at its sole discretion, to restrict the posting of Information by Users on individual pages of the Platform.

10.3.2. The Provider reserves the right, at its sole discretion, to refuse a User’s request to remove Information from individual pages of the Platform.

10.4. The Provider does not review and has no technical or practical ability to review all Information posted by the User on the Platform for compliance with the requirements of the legislation of the Republic of Uzbekistan and the provisions of this Agreement, as such review would make the operation of the Platform impossible. However, the Provider may conduct such a review at any time at its sole discretion if relevant concerns arise.

10.5. The Provider may, at its sole discretion, refuse to post, remove, and/or edit any Information that the User intends to post or has posted on the Platform.

10.6. A link to any website, product, service, or any commercial or non-commercial information posted on the Platform by a User or as an advertisement shall not constitute an endorsement or recommendation of such products or services by the Provider.

11.1. Termination of this Agreement shall not release the Parties from liability for breaches committed prior to the termination thereof.

11.2. Losses caused shall be recovered from the party at fault in addition to the penalty and may include lost profits (lost income).

11.3. The Parties shall be released from liability for improper performance of their obligations if such improper performance is caused by force majeure circumstances, including, among others, adverse weather conditions, fires, accidents, and the absence or reduction of the signal level from the broadcaster (including via satellite). In such cases, the period for performance of the obligations shall be extended proportionally to the duration of such circumstances, without compensation for any losses incurred by the other Party.

11.4. If force majeure circumstances affecting the Provider continue for more than 30 consecutive days, the Provider shall have the right to refuse to perform its obligations under the Agreement by publishing the relevant information on the Platform.

11.5. In the event of disputes related to the performance of the Agreement, the Parties shall make every effort to resolve such disputes through pre-trial (claims) procedures. In accordance with the applicable legislation, court costs incurred by both Parties shall be borne by the respective parties in proportion to the amount of the claims satisfied.

12.1. In the event of any disputes or disagreements arising in connection with the performance of the Agreement, the Parties shall make every effort to resolve them through negotiations between the Parties.

12.2. If the disputes cannot be resolved through negotiations, they shall be subject to resolution by the competent court in accordance with the procedure established by the applicable legislation of the Republic of Uzbekistan.

13.1. This Agreement shall also regulate the relations between the Parties that actually arose prior to its signing, if any.

13.2. This Offer is indefinite, and all of its terms shall remain in effect until either Party expresses its intention to terminate it in accordance with the procedure stipulated by this Offer.

13.3. The Subscriber shall have the right to unilaterally terminate the Agreement by submitting a written application for termination of the Agreement to the Provider's office no later than 10 (ten) calendar days before the end of the month in which the application is submitted.

13.4. The User shall have the right to cancel a subscription within 24 hours from the moment the Service is activated. To cancel the Service, the User shall contact the support service. If the cancellation is approved, the refund amount shall be credited to the User's internal balance and may be used to pay for other Provider's services. No refund shall be made after 24 hours from the moment the subscription is activated.

13.5. The subscription is provided with automatic renewal enabled. This means that upon expiration of the paid period, the system will automatically charge the available payment method unless otherwise specified by the User.

Automatic renewal may be disabled by the User at any time before the date of the next charge:

in the “My Subscription” section of the Personal Cabinet;

by contacting the support service;

or by any other method provided by the interface of the application being used (for example, App Store or Google Play).

If the User has not disabled automatic renewal before the charge date, the Service shall be deemed provided for the next period.

The User shall be responsible for disabling automatic renewal in a timely manner. The Provider shall not be liable for charges made under an active subscription where the User has not taken any action to disable automatic renewal.

13.6. The refund of funds to the Subscriber shall be made by the Provider by transferring the funds to the Subscriber's bank card or bank account in the national currency of the Republic of Uzbekistan.

13.6.1. In the event of a refund of funds from the balance of the Personal Account, any Cashback previously credited shall not be subject to refund and shall be cancelled from the Personal Account. Only the funds actually deposited by the Subscriber (advance payments), less the cost of services rendered and/or applicable deductions, shall be refundable.

Funds from the Subscriber's internal balance may be refunded using the following methods:

- through the payment systems used to make the payment, subject to compliance with the rules and requirements of the respective payment system;

- directly through the Provider, subject to the following conditions:

- the Subscriber provides complete information regarding the transaction made (date, amount, payment method and other identifying information);

- confirmation of the Subscriber's identity (presentation of a passport or other identity document);

- submission of a written application to the Provider specifying the reasons for the refund and the relevant payment details.

The Provider reserves the right to refuse a refund if the above conditions are not met or if there are indications of abuse on the part of the Subscriber.

13.7. Refund of funds upon cancellation of a rental or purchase

13.7.1. The Provider's Service (Rental or Purchase) consists of providing the Subscriber with the technical capability to access and view Video Content. At the moment such technical capability is provided (access to Viewing is enabled), the Service shall be deemed rendered by the Provider, and the funds shall not be refunded if the Subscriber cancels the Service after it has been rendered.

13.7.2. The Provider may, at its discretion, voluntarily refund the funds paid for Rental or Purchase, but only if all of the following conditions are met simultaneously:

- no more than 3 days have elapsed since the purchase of the relevant Services;

- the Viewing time of the Video Content has not exceeded 10 minutes (including the use of the rewind/fast-forward function);

- the Subscriber has not been provided with any privileges or discounts in connection with the purchase of the Video Content.

13.7.3. The User and the Provider shall endeavor to resolve all disputes and disagreements arising between them through negotiations. If such disputes and disagreements cannot be resolved through negotiations, they shall be subject to consideration by the competent court at the Provider's location.

13.8. No refund shall be made on the grounds that the Video Content does not correspond to the Subscriber's tastes or expectations. The User shall review the description of the Video Content before purchasing it. The Provider provides only technical Services for accessing the Video Content.

14.1. The Provider shall have the right to provide information about the Subscriber to relevant enterprises (law enforcement agencies), institutions or organizations in the following cases:

- when arranging the Subscriber's connection to the Services and/or subsequent technical maintenance of the Subscriber with the assistance of contractors;

- in other cases provided for by the applicable legislation.

14.2. If the equipment is damaged or lost through the fault of the Subscriber, the Subscriber shall reimburse the Provider for the agreed value of such equipment specified in the Agreement.

14.3. In all matters not provided for by this Agreement, the Parties shall be guided by the applicable civil legislation of the Republic of Uzbekistan.